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WapNotify has two ways to group contacts: tags for labeling and filtering, and contact lists for targeting broadcasts.

Tags

Tags are color-coded labels you attach to contacts. Use them to categorize contacts by type, status, or source — for example: lead, customer, vip, cold.

Create a tag

  1. Go to Settings → Tags.
  2. Click New tag.
  3. Enter a name and choose a color.
  4. Click Save.

Add a tag to a contact

  1. Open the contact record.
  2. In the Tags field, click and type to search existing tags, or select from the dropdown.
  3. Changes save automatically.
You can also assign tags during CSV import by including comma-separated tag names in the tags column.

Filter contacts by tag

In the Contacts list, use the Tag filter in the sidebar to show only contacts with a specific tag. This helps you find segments of your contact base quickly.

Use tags in broadcasts

When creating a broadcast, you can target contacts by tag instead of using a list. Select By tag as the target type and choose one or more tags. WapNotify sends the broadcast to all contacts with any of the selected tags.

Contact lists

Contact lists are named groups of contacts you build manually or through imports. They are primarily used as broadcast targets.

Create a list

  1. Go to Contacts → Lists.
  2. Click New list.
  3. Give the list a name and optional description.
  4. Click Save.

Add contacts to a list

  1. Open a list.
  2. Click Add contacts.
  3. Search for contacts by name or phone and select them.
  4. Click Add.
You can also add a contact to a list from their contact profile — open the contact, find Lists, and select the list.

Use a list in a broadcast

When creating a broadcast, select Contact list as the target type, then choose the list. The broadcast sends to all contacts in the list at the time of sending.
Adding or removing contacts from a list after a broadcast is sent has no effect on that broadcast — the recipient list is fixed at send time.

Delete a list

Deleting a list removes the grouping only. The contacts themselves are not deleted.